GENERAL

1. Collegium Vocale Gent is a non-profit organization (vzw) located at Drongenhof 42, 9000 Ghent, Belgium (company number BE 0439.381.987, tel: +32 9 265 90 50, email: info@collegiumvocale.be).
   For more than four decades, Collegium Vocale Gent has been the most international music ensemble on the Flemish cultural scene, performing concerts all over the world and covering five centuries of vocal music: Renaissance music, Baroque music with a central focus on the vocal masterpieces of J.S. Bach, large-scale choral and oratorio repertoire from the Classical to the Romantic period, as well as contemporary creations and music theatre projects.

2. Collegium Vocale Gent vzw is responsible for processing your personal data. You may, however, modify or delete your personal data at any time.
   If, after reading this privacy policy or in general, you have any questions or wish to contact us, you can do so via the following details:
   Collegium Vocale Gent
   Drongenhof 42, 9000 Ghent
   Tel: +32 9 265 90 50
   Email: info@collegiumvocale.be

3. We take data protection very seriously and guarantee appropriate protection of your personal data. We comply with the provisions of the General Data Protection Regulation (GDPR).

4. This privacy policy informs you about how we process your personal data once you are subscribed to one of the newsletters of Collegium Vocale Crete Senesi or belong to the Friends and Patrons community.

WHAT DO WE DO WITH YOUR INFORMATION?

1. The personal data you provide during registration are processed by Collegium Vocale Gent vzw for the following purposes and legal grounds:

   1. to inform you about annual planning, programming, CD releases, and all activities of the organization

   2. to publish information in accordance with your personal privacy settings

   3. to send newsletters, invitations, and/or other information about products and services, if desired

   4. to obtain government subsidies (legal obligation). Your personal data enable Collegium Vocale Crete Senesi to:

      1. map your areas of interest in order to provide personalized recommendations

      2. perform general user management

      3. contact you when necessary

      4. generate and share fully anonymized statistics about the use of Collegium Vocale Crete Senesi with interested third parties (e.g. cultural organizations) for knowledge exchange

      5. further optimize the website and communication channels. You may at any time decide not to make certain personal data public.

WHEN AND WHICH PERSONAL DATA DO WE PROCESS?

1. When using the website, we mainly collect functional information.

2. When registering for the newsletter of Collegium Vocale Gent or Collegium Vocale Crete Senesi, we may also store the following personal data:

   1. General: email address, postal code, first and last name

   2. Depending on the applications you use (with your consent): street, country, phone number, profile photo, date and place of birth, nationality, gender, lifestyle profile, preferred language

   3. In specific cases (e.g. musician, staff member):

      1. identity or passport number

      2. national registry number

      3. bank details

   4. Some personal data are collected automatically when you use Collegium Vocale Crete Senesi (e.g. actions such as “likes”).

   5. We retain your personal data in your profile for as long as you remain registered. If you cancel your registration, your actions are anonymized and stored indefinitely.

   6. We use collected data only for the purposes for which they were obtained.

SHARING DATA WITH THIRD PARTIES

1. Your data may be shared with third parties if necessary for the purposes described above, such as:

   1. website hosting

   2. IT infrastructure

   3. newsletter and invitation distribution

   4. ticket reservations for concerts

2. We never share personal data with parties without a data processing agreement.

3. All partners are located within the European Economic Area and are contractually obliged to comply with our privacy policy.

YOUR RIGHTS

1. You have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability.

2. You can exercise these rights by contacting us at info@collegiumvocale.com.

DATA SECURITY

1. Collegium Vocale Gent takes appropriate technical and organizational measures to protect your data, including firewalls, secure storage, and password encryption.

COMPLAINTS

1. If you believe your complaint has not been handled adequately, you may contact the Belgian Data Protection Authority.

RETENTION PERIOD

1. Personal data are retained no longer than necessary, and no longer than 10 years where required by law.

CHANGES

1. This privacy policy may be amended at any time. Last updated: 20/05/2018.